.story-support{position:fixed;right:20px;bottom:20px;z-index:90;font:14px/1.5 system-ui,"PingFang TC",sans-serif;color:#193b32}.story-support *{box-sizing:border-box}.story-support-trigger{border:0;border-radius:6px;background:#126b55;color:#fff;padding:13px 17px;font-weight:700;box-shadow:0 8px 24px #103b3040;cursor:pointer}.story-support-panel{position:absolute;right:0;bottom:58px;width:min(380px,calc(100vw - 28px));height:min(560px,calc(100dvh - 98px));background:#fff;border:1px solid #c9ddd5;border-radius:8px;box-shadow:0 16px 45px #102d2730;overflow:hidden}.story-support-panel[hidden],.story-support-chat[hidden],.story-support-contact[hidden],.story-support-prompts[hidden]{display:none}.story-support-panel header{position:static;display:flex;align-items:center;justify-content:space-between;padding:13px 16px;background:#174c3e;color:#fff;border:0;min-height:50px}.story-support-close{border:0;background:transparent;color:#fff;font-size:25px;line-height:1;cursor:pointer}.story-support-chat{height:calc(100% - 50px);display:flex;flex-direction:column;padding:12px}.story-support-messages{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:9px;padding:4px}.story-support-message{margin:0;max-width:88%;padding:10px 12px;border-radius:6px;background:#eef5f2;white-space:pre-wrap;overflow-wrap:anywhere}.story-support-message.user{align-self:flex-end;background:#d9ede5}.story-support-message small{display:block;margin-top:5px;color:#607c73;font-size:11px}.story-support-prompts{display:flex;flex-wrap:wrap;gap:6px;padding:8px 2px}.story-support-prompts button{border:1px solid #bed9ce;background:#fff;color:#175844;border-radius:4px;padding:6px 8px;cursor:pointer}.story-support-compose{display:flex;gap:6px}.story-support-compose input,.story-support-contact input:not([type=checkbox]),.story-support-contact select{min-width:0;width:100%;border:1px solid #bfd5cc;border-radius:4px;background:#fff;color:#18342c;padding:10px}.story-support-compose button,.story-support-contact button[type=submit]{border:0;border-radius:4px;background:#126b55;color:white;padding:9px 13px;white-space:nowrap;cursor:pointer}.story-support button:disabled{opacity:.55;cursor:wait}.story-support-followup,.story-support-back{border:0;background:transparent;color:#13674f;text-decoration:underline;padding:9px;cursor:pointer}.story-support-contact{padding:18px;display:flex;flex-direction:column;gap:12px}.story-support-contact h3{margin:0;font-size:17px}.story-support-contact label{display:flex;align-items:flex-start;gap:8px;font-size:12px;line-height:1.5}.story-support-contact label input{margin-top:2px}.story-support-status{min-height:18px;margin:0;color:#205843;font-size:12px}@media(max-width:600px){.story-support{right:12px;bottom:12px}.story-support-panel{bottom:56px;height:min(540px,calc(100dvh - 82px))}.story-support.with-mobile-bar{bottom:78px}.story-support.with-mobile-bar .story-support-panel{height:min(540px,calc(100dvh - 148px))}}